This article contains technical details on notable changes to underlying processes, automations, data structures and API calls for sheepCRM. It is also where we will announce upcoming changes which may affect any custom integrations or workflows.
If you need any further details on any of the changes please contact us via support.
Upcoming changes
Any planned changes which you may need to be aware of will appear here. Please check back regularly.
ETA Sept 2026: Segments - Extend available resources for segments will also include
evidence- no front-end table view but can be used to build segments for exports
September 2026
Events - Tighter definition of a ticketed third-party event when created by API calls/webhooks from another box office:
If a
bookingrecord has:booking_type: 'third_party'ticketed_event: Truecontroller: <any string>
the Event detail view will show a summary of ticket purchases over time
the Event detail view will provide access to Orders and Attendees
the Event will NOT allow tickets to be added from within the sheepCRM UI
sheepCRM will warn users when editing the configuration that this is a third party event, as changes made from within sheepCRM will likely not be reflected in the third party box office
Please update your custom integrations to match the above behaviour for consistent access to Orders and Attendee information within sheepCRM Alpine
August 2026
Available fields in segments/contact directory: extended to include support for more
groupfields includinggroups_accepted, groups_applied, groups_submitted, groups_rejectedContact Mapreduce: A change has been made to the main contact mapreduce when processing form_responses.
Previously
form_fieldswould be added as a simple key:label pairGoing forward
form_fieldscontains a rich dictionary for each question:"form|1234|5678|910": {
"label": "Form > Name > Section > Question",
"type": "select-from-list",
"choices": [
"Red",
"Green",
"Blue"
]
}
SchemaFields: A parallel change has been made to the SchemaFields GET call to correctly process
form_fieldsafter the change aboveMembership selfservice call (
/api/v1/{flock}/user/hosted/membership/{uid}/): Change from usingmembership_typewhen fetching plan details (for renewal) to preferringnext_membership_typeif set. This fixes an issue where membershipjoining_feecould be incorrectly applied during a renewal with a plan change.Fieldset exports: form fields in exports will now show their label rather than the raw field UID
July 2026
Booking: uncancel action will now set status to "draft" rather than "pending", bringing states in line with expectations for events managed in sheepAlpine
SMS messages are now queued and sent asynchronously to avoid a timeout issue with larger segments.
