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Personal Data Deletion Requests

If you request we remove your personal data, here are the steps we take, important information and some recommended guidance.

Written by Joe Jeffries

What steps do we take on receipt of a removal of personal data request?

  • We acknowledge your request

  • We will search our systems where we are the data controller to identify any records relating to your data provided.

  • We will delete all personal data identified.

  • We will delete any associated sheepApp user account linked to that email. We are the data controller for this account.

  • We will confirm our findings and actions.

  • We act within timings and expectations set by applicable regulations.

Information and Recommended Guidance.

  • You may have a sheepApp user account for access to one or many sheepCRM customers. This sheepApp user account is registered with us, we are the data controller.

  • When you register or use sheepApp to access one of sheepCRM's customers, for example to purchase a membership, provide a privacy consent or buy a ticket, amongst other things, you are providing your personal data to that organisation. They are the data controller for that information being stored and processed.

  • We recommend you contact the relevant organisation (the sheepCRM customer) to request removal of your personal information should you wish them to do so.

  • Once we have confirmed your sheepApp user account has been deleted, please do not register or attempt to log in following as that will create a new account.

  • Please note, should you engage with any sheepCRM customer in future and via sheepApp as their portal to membership etc, this will register you a new account with us as a data controller.

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